Terms & Conditions

Effective Date: 09 july 2025

Welcome to Apartment.az. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. These Terms govern your relationship with Apartment.az in relation to bookings, payments, use of properties, and related services.

1. Booking and Prepayment
All bookings made via Apartment.az require prepayment to confirm the reservation. The prepayment amount and deadline will be specified at the time of booking. Reservations are not considered confirmed until the prepayment is received.

2. Cancellations and Refunds
Cancellation policies vary by property and are communicated before booking confirmation. Any refund in the event of a cancellation will be subject to the specific policy of the reserved property. Prepayments are generally non-refundable unless otherwise stated at the time of booking.

3. Guest Responsibilities
Guests are obliged to respect the property, comply with house rules, and avoid causing damage. Any damage caused during the stay must be fully compensated by the guest. Guests are responsible for maintaining hygiene, order, and security of the property throughout their stay.

4. Property Owner Services
Property owners using Apartment.az authorize us to manage reservations, guest check-ins, prepayments, and service coordination on their behalf. Owners agree to maintain their property in accordance with appropriate hospitality standards. Apartment.az is not liable for disputes between owners and guests or for personal belongings lost or damaged during a stay.

5. Limitation of Liability
Apartment.az acts solely as an intermediary between guests and property owners and does not bear responsibility for any accidents, injuries, or losses occurring during a guest's stay. All payments are processed through certified third-party payment systems.

6. Dispute Resolution
In the event of disputes, the parties shall first seek to resolve them amicably. Apartment.az is not obliged to participate in alternative consumer dispute resolution procedures. These Terms and Conditions shall be governed by the laws of the Republic of Azerbaijan.

7. Amendments
Apartment.az reserves the right to modify these Terms and Conditions at any time without prior notice. The latest version will be published on our website.